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    FAQ

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    Are there any additional taxes or duties?

    No. The price you see at checkout includes all applicable taxes and duties. You will not be charged any unexpected customs fees upon delivery.

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    Will I have to pay customs fees when my order arrives?

    No. Customs duties and import taxes are already included in the price, so there are no additional fees to pay upon delivery.

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    Can I track my order?

    Yes. You can track your order anytime through our Tracking Page using either:

    Your order number and email address,

    or

    Your tracking number

    Once your order has been shipped, your tracking information will also be sent to you by email.If you experience any issues tracking your order, please contact us at contact@rare-outlet.com and our support team will be happy to assist you.

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    How can I place an order?

    Placing an order is simple! Browse our sneaker collection, select your size, add the item to your cart, and follow the checkout process. Youā€™ll receive an email confirmation once your order is complete.

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    Do you ship internationally?

    Yes! We ship worldwide. Currently, we deliver to: Germany, EU countries, United States, Canada, Australia, New Zealand, the Middle East, Asia, and South America.

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    How much does shipping cost?

    Free standard shipping

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    What is your return policy?

    You haveĀ 14 daysĀ from the date of delivery to request a return. Items must be unworn, in original condition, with tags and packaging, and include proof of purchase.

    To start a return, contact us atĀ contact@rare-outlet.comĀ for instructions and a return label.

    • Free Worldwide Delivery

      Enjoy free worldwide shipping with full tracking from dispatch to delivery.

    • Dedicated Customer Support

      Need help with your order? Our support team is here to provide fast and reliable assistance whenever you need it.

    • Secure Payments

      Shop with confidence using secure, encrypted payment methods trusted worldwide.

    • Carefully Selected Quality

      Every pair is selected for its quality, comfort, distinctive design, and attention to detail.

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